Privacy Policy

Data Controller

Naveen Sharma

Collected Personal Data

Personal Information We Collect

To provide our education consultancy and university admissions services, we collect personal information that is necessary to support your application to UK universities and colleges. The information we collect may include:

Personal Details

Full name
Date of birth
Nationality
Passport details
Photograph
Gender (where required)

Contact Information

Home and correspondence address
Email address
Telephone and mobile number
Emergency contact details

Educational Information

Academic qualifications and transcripts
School, college and university certificates
English language test results (e.g. IELTS, PTE, TOEFL)
Personal statement
Curriculum Vitae (CV)
References or recommendation letters
Other documents required to assess your eligibility for study

Employment Information

Where relevant to your chosen course or application, we may collect:

Employment history
Work experience
Employer details
Professional qualifications

Financial Information

To support university admissions or visa applications, we may collect:

Bank statements
Evidence of financial support
Sponsorship or scholarship documents
Tuition fee payment information

Immigration Information

Where applicable, we may collect:

Passport copies
Current and previous visa information
Immigration history
Confirmation of Acceptance for Studies (CAS)
Other documents required for visa applications

Health and Disability Information

If you choose to disclose this information, or where it is required to arrange reasonable adjustments or support services, we may collect information relating to disabilities, medical conditions, or other health requirements. This information is processed with additional safeguards in accordance with UK data protection law.

Criminal Conviction Information

For certain courses, such as Nursing, Medicine, Teaching or Social Work, universities may require criminal record information or police clearance certificates. We will only collect this information where it is necessary for your application.

Communications

We may keep records of our communications with you, including:

Emails
Telephone conversations
Online enquiries
Messages sent through our website or social media platforms
Meeting notes and application updates

Website Usage Information

When you visit our website, we may automatically collect certain technical information, including:

IP address
Browser type and device information
Website usage data
Cookies and similar technologies

Marketing Preferences

If you choose to receive updates from us, we may collect your communication preferences so that we can send you information about our services, events, scholarships and educational opportunities. You can opt out of marketing communications at any time.

Information About Parents, Guardians or Sponsors

Where applicable, we may collect limited personal information about parents, guardians or financial sponsors, including their contact details and documents required to support an application or visa process.

Why We Collect Your Information

We collect and process your personal information to:

Assess your eligibility for university programmes.
Submit applications to universities and colleges on your behalf.
Provide advice on admissions, visas and related services.
Communicate with universities, colleges and relevant authorities where authorised.
Support you throughout the admissions process.
Meet our legal, regulatory and contractual obligations.
Improve our services and maintain the security of our website and systems.

We only collect personal information that is relevant and necessary for the services we provide. Your information is processed securely and in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Purpose of collecting data

We collect and process your personal data to provide our education consultancy services and to support you throughout your application journey to UK universities and colleges. Specifically, we use your personal data for the following purposes:

To assess your eligibility for university or college programmes.
To provide information and guidance on suitable courses, institutions and study options.
To prepare, complete and submit applications to universities and colleges on your behalf.
To communicate with universities, colleges, examination bodies and other relevant organisations regarding your application, where authorised.
To provide advice and assistance with visa applications and related immigration requirements.
To verify your identity and the authenticity of the documents you provide.
To communicate with you about your application, enquiries, appointments and our services.
To process payments and maintain financial records where applicable.
To provide ongoing student support before, during and after the admissions process.
To comply with our legal, regulatory and contractual obligations, including those relating to UK data protection legislation.
To prevent fraud, detect unlawful activity and protect the security of our systems and services.
To maintain accurate records and respond to complaints, enquiries or requests.
To improve our website, services and customer experience through analysis of website usage and feedback.
To send you information about our services, events, scholarships and educational opportunities where you have agreed to receive such communications. You may withdraw your consent to marketing communications at any time.

We will only collect and process personal data where we have a lawful basis to do so under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We are committed to ensuring that your personal information is used fairly, transparently and only for legitimate purposes.